Research before you build
Cannabis operators tend to run each function, compliance, inventory, supply chain, warehouse, in its own system, bought at a different time for a different reason. Nobody holds the whole picture, and money and time leak at the seams between systems rather than inside any one of them.
Common Ground's approach starts with research across every store: find where the operation is actually losing money and time before proposing anything. What the research shows decides what gets built next, rather than a vendor's product roadmap deciding it.
Build from the findings, then hand it over
Where the research points at a control problem, the build is scoped from what the research showed rather than from the original wish list, and handed to the operator to run.